Privacy And Policy
At Dorkari Dukan, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
(a) Personal Information: When you visit Dorkari Dukan Online Store Website, place an order, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment information.
(b) Non-Personal Information: We also collect information automatically when you browse our website, such as your IP address, browser type, operating system and browsing behavior. This information helps us improve the user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
(a) To Process Orders: We use your personal information to fulfill orders, process payments, and deliver products to you.
(b) Customer Support: Your contact details help us address any queries or concerns you may have regarding your orders or our services.
(c) Improvement and Analytics: Non-personal information is used to analyze website traffic, improve our services, and enhance your overall shopping experience.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information:
(a) Encryption: Sensitive information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology.
(b) Access Control: Only authorized personnel have access to your personal information, and we regularly review our security protocols to ensure they remain effective.
(c) Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:
(a) Service Providers: We may share your information with third-party providers that assist us in fulfilling orders, processing payments, or delivering products (e.g., courier services).
(b) Legal Obligations: We may disclose your information if required to do so by law, such as in response to a court order or government request.
5. Cookies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
(a) Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).
(b) Managing Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some features of the website may not function properly if cookies are disabled.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through links on our website.
7. Children’s Privacy
Our services are not directed to individuals under the age of 14. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us so we can delete it.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Dorkari Dukan
Email: [email protected]
Phone: 01576-817655